CCH ALIEN RECALL!
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tattooed_climber
- Full Member
- Posts: 174
- Joined: Sat Aug 13, 2005 9:30 pm
- Location: Port Coquitlam, BC CANADA
CCH ALIEN RECALL!
Nothing like the sound of thumpin' a piton first thing in the morning...
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tattooed_climber
- Full Member
- Posts: 174
- Joined: Sat Aug 13, 2005 9:30 pm
- Location: Port Coquitlam, BC CANADA
Colorado Custom Hardware, (CCH) has recently completed an investigation and extensive testing to identify and isolate safety issues concerning the brazing on CCH Alien cams. The safety of our customers is our number one priority.
Testing has revealed that there was a brazing issue with specific cams made after November 2004. The units to be identified are marked with a small center punch dimple at the base of the round ball where the axle goes through the cable eye. Although few failures have been reported, CCH recommends immediately discontinuing the use of any Aliens with this mark. CCH is recalling the cams with the identifying punch mark. Please return them to CCH for a new replacement unit.
You can mail your cams to:
Colorado Custom Hardware, Inc
ATTN: Brazing Recall
115 E. Lyon St
Laramie, WY 82072
If you are not sure if your cams are included in the recall, please contact us at (307)721-9385.
We sincerely apologize for this inconvenience and we are doing everything possible to correct it quickly. There will be a photograph on our web site to help to identify the cams that need to be returned. The Web site address: Aliencamsbycch.com
Sincerely,
Colorado Custom Hardware, Inc
115 E. Lyon St
Laramie, WY 82072
Testing has revealed that there was a brazing issue with specific cams made after November 2004. The units to be identified are marked with a small center punch dimple at the base of the round ball where the axle goes through the cable eye. Although few failures have been reported, CCH recommends immediately discontinuing the use of any Aliens with this mark. CCH is recalling the cams with the identifying punch mark. Please return them to CCH for a new replacement unit.
You can mail your cams to:
Colorado Custom Hardware, Inc
ATTN: Brazing Recall
115 E. Lyon St
Laramie, WY 82072
If you are not sure if your cams are included in the recall, please contact us at (307)721-9385.
We sincerely apologize for this inconvenience and we are doing everything possible to correct it quickly. There will be a photograph on our web site to help to identify the cams that need to be returned. The Web site address: Aliencamsbycch.com
Sincerely,
Colorado Custom Hardware, Inc
115 E. Lyon St
Laramie, WY 82072
Nothing like the sound of thumpin' a piton first thing in the morning...
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